Our Story: Nina and Mark
Nina Ferentinos and Mark Teasdale saw an opportunity to create a dynamic business and in turn, ignited passion in the Vancouver rental market.
Their vision began to form in the summer of 2000 when Nina and Mark welcomed their son into the world and began making some of their career-shifting moves. Nina’s first move was out of the traditional real estate sales role and into a management position for a company which had recently acquired a furnished rental division. After only eight months in this role, many new clients were assuming that Nina was an executive or owner of the business due to her passionate attention to detail and wide network of relationships. Loving her new work, she often described the operational details to Mark – who was building custom software for the types of business challenges Nina was describing. In late 2001, with corporate travel and the severe rental market lows, Nina’s employer wanted to renegotiate her contract – which she viewed as an invitation to entrepreneurship!
New Properties Team
Owners continue to choose Unique Accommodations as their preferred residential property management company largely due to our highly-skilled property consultant team. Our seasoned dedicated team ensures any new property owners who contact and work with us succeed by utilizing our Four Key Service System. We are committed and LISTEN to your needs and requirements for renting your home. We gather, process and communicate information efficiently and effectively so we can ADVISE you on the best options for your property. We provide expert industry knowledge and high-tech systems to position your property at its optimum rental rate. Lastly, the team will negotiate and MATCH your desired requirements to DELIVER the perfect tenant for your property!
Rental Team
Our experienced rental team are the exact people you want working for you to find your perfect home. They are experts in sourcing unfurnished and furnished homes by utilizing our Four Key Service System. We have an impressive level of industry knowledge which is used to implement all aspects of our process. The rental team begins this process by committing to LISTEN to your unique criteria. They consistently communicate and ADVISE you on market and industry conditions. They align your specific property needs with Unique’s extensive rental inventory. Lastly, they negotiate and MATCH your exact requirements to DELIVER success – your new home!
Property Management Team
Our, on-call, 24/7 property management team is committed to a level of service unparalleled in the industry. Due to their extensive knowledge and professionalism, our team proactively works with our elite clients and utilizes the Four Key Service System to create results.
The team is always available to LISTEN and resolve any concerns a tenant or owner may express. They take the time to perform research so they can ADVISE you of your best options. This research and their expertise ensures they can MATCH the best suppliers, contractors and trades people for any work or repairs needed. We are focused on ensuring they always DELIVER peace of mind when managing a client’s property by using their conscientious care and communication skills. This is particularly noticeable when they are performing their day-to-day property management tasks such as move-ins/move-outs, routine property inspections, deposit reconciliations and handling emergency calls.
Operations & Systems Team
One of the reasons we are the #1 recommended residential property management company in Vancouver is because of our focus on operations and systems. For over 22 years we have been committed to continually evolving our technology, communication systems, processes and operations to benefit our clients. Our operations and systems team is very distinct in our industry and we believe they are the backbone of our success, enabling us to DELIVER maximum results for our clients.
This instrumental team utilizes the Four Key Service System internally to ensure Unique continues to evolve for our clients’ benefit. The operations and systems team LISTEN to our staff on how to better service our clients, then they ADVISE on the best options to MATCH service and system efficiencies through the use of technology. This technology enables us to DELIVER an outstanding service result for our clients.
